Senior Professional in Human Resources (SPHR) Certification 2025 – 400 Free Practice Questions to Pass the Exam

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What term refers to the practice of addressing employee concerns about treatment and fairness in the workplace?

Employee relations

The practice of addressing employee concerns about treatment and fairness in the workplace is referred to as employee relations. This term encompasses the management of the relationship between the organization and its employees, focusing on creating a harmonious work environment where employee grievances can be heard and addressed effectively. Employee relations strategies typically involve establishing open lines of communication, fostering a positive workplace culture, and implementing policies that ensure fair treatment of all employees.

In contrast, workplace engagement pertains to employees' emotional commitment to their organizations and their enthusiasm for work, rather than specifically addressing concerns. Dispute resolution refers more narrowly to processes for resolving specific conflicts or disagreements, which may not encompass broader concerns about treatment and fairness. Workforce development focuses on the training and professional growth of employees, which, while important, does not directly address issues of treatment and fairness. Thus, employee relations is the most accurate term to describe this practice.

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Workplace engagement

Dispute resolution

Workforce development

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