Senior Professional in Human Resources (SPHR) Certification 2025 – 400 Free Practice Questions to Pass the Exam

The correct answer is business continuity. This type of plan is designed to ensure that an organization can continue its essential functions during and after a significant disruption. Business continuity plans often include strategies and procedures for maintaining operations, which can involve manual workarounds for critical systems, such as accounting and payment processes, during emergencies.

The focus of a business continuity plan is on sustaining business operations and minimizing downtime, making it essential for organizations to prepare comprehensive processes in anticipation of potential crises. By having these manual workarounds documented, organizations can mitigate the impact of various emergencies and maintain service continuity.

In contrast, critical incident plans typically address specific high-risk events, disaster recovery plans primarily focus on the restoration of IT systems after a disaster, and injury and illness plans are centered on employee health and safety rather than operational continuity. Therefore, the inclusion of manual workarounds in the context of accounting and payment systems directly aligns with the objectives of business continuity planning.