Senior Professional in Human Resources (SPHR) Certification 2025 – 400 Free Practice Questions to Pass the Exam

Gathering employee feedback is crucial for organizations to understand employee sentiments, improve engagement, and enhance overall performance. The methods listed—suggestion systems, focus groups, and surveys—are all formal tools that can be employed to collect feedback from employees.

Suggestion systems allow employees to submit ideas or feedback in a structured manner. They can be set up in various forms, such as digital platforms or physical suggestion boxes, where employees feel empowered to voice their opinions, concerns, or innovative ideas without fear of repercussion.

Focus groups entail bringing together a small, diverse group of employees to discuss specific topics in a guided manner. This qualitative approach enables deeper insights into employee perspectives, as participants can interact with each other and express their thoughts in a more dynamic and open setting.

Surveys are widely used to gather quantitative and qualitative feedback systematically. They can be distributed electronically or on paper and often consist of various question types—such as multiple choice, Likert scale, or open-ended questions—to capture a range of employee sentiments effectively over a larger sample.

Utilizing all these methods enables organizations to create a comprehensive picture of employee feedback, ensuring that diverse voices are heard and taken into account. Gathering feedback through these formal channels can lead to improved organizational practices and foster a culture of